Privacy Policy

Introduction

At ZDC Suvidha Kendra, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services (Online Forms, Aadhaar, PAN, Banking, etc.).

Information We Collect

To provide our services efficiently, we may collect the following information:

• Personal Identification: Name, Date of Birth, Gender.
• Contact Details: Mobile number, Email address, Permanent address.
• Government IDs: Aadhaar number, PAN number, Voter ID, and related documents.
• Transaction Info: Details about the services you requested and payment status.

How We Use Your Data

Specifically, we use it to:

• Fill out official application forms on your behalf.
• Communicate with you regarding your application status.
• Maintain records as required by regulatory authorities.
• Improve our customer service experience.

Data Security

We implement strict security measures to ensure that your sensitive documents do not fall into the wrong hands. We do not store your biometrics or passwords on our local servers. Once a service is completed, we follow standard data-retention policies to minimize risk.

Third-Party Sharing

We share your data only with authorized government portals and service providers (like NSDL, UTI, UIDAI, or Banks) necessary to complete your request. We never sell your personal data to marketing companies.

Your Rights

You have the right to ask for a copy of the data we hold about you and to request corrections if any information is inaccurate. You can also request the deletion of your data once the service is successfully delivered and processed.